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Careers at Infracore
We're always looking for hard-working and passionate individuals to join our team. All positions within our company are career-building opportunities that emphasize a committment to excellence and contribution. If you love IT and thrive in a fast-paced, service-oriented environment, we want to hear from you.
We are actively interviewing candidates to fill the following positions.
IT Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES
Technical Duties
- Manage entire domain environment
- Build and deploy physical and virtual Windows-based production servers
- Architect, deploy and manage network & server infrastructure
- Resolve server and network related technical challenges
- Architect, deploy and manage enterprise backup solution
- Monitor and ensure security of company network and manage access control systems
- Provide backup coverage for team members and handle support issues during off-hours
Administrative Duties
- Manage client expectations and meet regularly with key executives
- Forecast and manage yearly IT budget(s); select IT vendors and manage relationships
- Plan hardware and software deployments; select and purchase hardware and software
- Mentor, train, set goals and oversee tasks performed by direct reports
- Conduct weekly meetings and quarterly performance reviews
- Assist upper management in interviewing and hiring, and development of IT policies and procedures
- Oversee all administrative management of direct reports
- Conduct routine comprehensive audits of IT infrastructure and policies and client training
- Document IT processes and end-user documentation (How-Tos & Usage Guides)
REQUIRED SKILLS/EXPERIENCE
- 6+ years of experience in the management and administration of an enterprise IT department
- Architect enterprise-grade and fault tolerant IT environments
- Advanced understanding and hands-on experience with Active Directory, Exchange 2007/2010, VMware ESXi and SharePoint in a production environment
- Advanced networking concepts (TCP/IP subnets, DNS, SMTP, Routing, VLANs, CIFS, NFS)
- Mac operating system and hardware
- Firewall, VPN and wireless technology concepts
- Solve complex computer, server, application and networking issues
- Network monitoring tools and protocol analyzers (Nagios, PerfMon, Wireshark, tcpdump)
- Disaster Recovery of production systems
- Scripting
- Exchange Cmdlets
- SSL Certificates and encryption technologies
- Video conference systems
PREFERRED SKILLS/EXPERIENCE
- Enterprise-grade firewall, VPN , router and wireless technologies
- NAS, SAN and clustering solutions
- SQL Server Administration
- Windows Powershell
- Linux
- VoIP and QoS concepts
- IPv6
- LDAP
KEY ATTRIBUTES
- Excellent verbal, written and interpersonal communication skills with the ability to exude confidence when dealing with C-level executives
- Strong troubleshooting and problem resolution skills
- Ability to multitask and resolve technical issues in a timely fashion
- Proven leadership qualities with the ability to make quick decisions in high-pressure situations
- Stay hands-on, lead by example and look for ways to improve internal Infracore processes and work closely with management team to implement solutions
EDUCATION
Desktop Support Specialist
ESSENTIAL DUTIES AND RESPONSIBILITIES
Technical Duties
- Setup and deploy PC & Mac computers, transfer settings & data between computers, setup & configure printers and network devices
- Troubleshoot and fix software and hardware issues on desktop systems, phones, printers, and network devices
- Monitor data backup processes including the on-site and off-site rotation of tapes
- Answer support calls, respond to emails and address employee walk-up questions
- Monitor and respond to IT system alerts during business hours
- Resolve helpdesk tickets
Administrative Duties
- Meet regularly with IT Manager to provide status updates
- Monitor ticket queue and assign tickets to other team members
- Maintain printer consumables and general IT supplies
- Document IT processes and create physical & logical infrastructure diagrams using Visio
- Inventory IT equipment
REQUIRED SKILLS/EXPERIENCE
- PC operating systems and hardware
- Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Visio)
- Computer peripherals such as printers, scanners, wired and wireless network cards and media devices
- Wireless clients and stand-alone Access Points
- Smartphone (BlackBerry, iPhone, or Android)
- Basic networking concepts (TCP/IP Properties)
PREFERRED SKILLS/EXPERIENCE
- Advanced networking concepts (TCP/IP subnets, DNS, SMTP, Routing)
- Windows Server Active Directory and Group Policy
- RAID technologies
- Server-grade equipment
- Desktop/Laptop imaging solutions (Ghost, Sysprep, Acronis, WDS)
- Sharepoint
- VMware ESXi
- Linux/Unix
KEY ATTRIBUTES
- Excellent verbal and written communication skills
- Exude confidence when dealing with C-level executives
- Troubleshooting and problem resolution skills
- Multitask and resolve technical issues in a timely fashion
- Strong interpersonal skills and a friendly demeanor
EDUCATION
- Some college education or equivalent certification path
How to Apply
All positions require relevant industry experience as well as excellent communication and organizational skills. To apply for an opening, please mail, fax or e-mail a cover letter indicating your position of interest along with a current resume and your salary history to:
Infracore LLC
HR Department
11455 El Camino Real, Suite 470
San Diego, CA 92130
Fax: 858.509.1971
E-mail: core-careers@infracore.net
Infracore considers all job applicants on the basis of merit, qualifications, and competence without regard to any qualified individual's sex, race, color, religion, national origin, ancestry, citizenship, pregnancy, age, marital status, medical condition, physical disability, mental disability, sexual orientation, or gender.
Infracore is an Equal Opportunity Employer.
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Careers at Infracore
Our Expectations
Open Positions
EEO Policy
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