Infracore LLC Blog

Staff Education Goes a Long Way in Preventing Security Issues

Staff Education Goes a Long Way in Preventing Security Issues

In a perfect world, keeping your antivirus updated and having a good firewall in place would be enough to protect your business from cybersecurity threats.

Unfortunately, most attacks still come in through email, and can slip by your users. Even the most complex cybersecurity platforms used by massive corporations and governments can be foiled by a simple phishing attack, and your end-users are your last line of defense.

How Can an Employee Fall Victim?

Phishing attacks are designed to look real. An email might come in looking like a valid message from Paypal, a bank, a vendor, or even from another employee or client. Hackers use several tricks to make the email look real, such as spoofing the address or designing the content of the email to look legitimate.

Unfortunately, if the user clicks on the link in the email or downloads the attachment, they could open themselves and your company up to whatever threats contained within.

Commonly, this leads to stolen sensitive information, or installs malware on the device, or grants the hacker the ability to log into the user’s bank account.

While having strong filters in place can reduce the amount of these phishing attacks that come in, a percentage can be tricky enough to bypass your spam and content filters, exposing your staff to situations that could compromise the security of your entire organization.

Educate Your Employees

It’s important to teach employees how to catch a phishing attack. We recommend sharing the following steps with your staff, or even printing them out and posting them around the office:

  1. Carefully hover (don’t click!) over links and see if they go to a legitimate URL. If the email is from Paypal, a link should lead back to paypal.com or accounts.paypal.com. If there is anything strange between ‘paypal’ and the ‘.com’ then something is suspicious. There should also be a forward slash (/) after the .com.   If the URL was something like paypal.com.mailru382.co/something, then you are being spoofed. Everyone handles their domains a little differently, but use this as a general rule of thumb:
    1. paypal.com - Safe
    2. paypal.com/activatecard - Safe
    3. business.paypal.com - Safe
    4. business.paypal.com/retail - Safe
    5. paypal.com.activatecard.net - Suspicious! (notice the dot immediately after Paypal’s domain name)
    6. paypal.com.activatecard.net/secure - Suspicious!
    7. paypal.com/activatecard/tinyurl.com/retail - Suspicious! Don’t trust dots after the domain!
  2. Check the email in the header. An email from Amazon wouldn’t come in as . Do a quick Google search for the email address to see if it is legitimate.
  3. Always be careful opening attachments. If there is an attachment or link on the email, be extra cautious.
  4. Be skeptical of password alerts. If the email mentions passwords, such as “your password has been stolen,” be suspicious.

Phishing Simulation

Another great tactic is to have regular phishing simulations. This is where we create a series of fake phishing emails (don’t worry, it’s safe), and randomly send it to your staff. When someone falls for the attack, we send them educational information to help them prevent being tricked by a real one.

We’ve found this to be very effective, without taking a lot of time out of an employees already busy day.

Are you interested in protecting your staff and your organization from falling victim to phishing attacks? We can help by conducting security awareness training and implementing best-in-class simulated phishing platform solutions. Follow this approach by adding Multi Factor Authentication (MFA) to your environment, and you will become a much smaller target to these daily attacks.  

Even Small Businesses are Targets for Hackers
Tip of the Week: How to Utilize Your Business’ Ema...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, August 20 2019

Captcha Image

Recent Comments

Tim Meyers A Better Way to Be Rid of Old Cables
20 August 2019
Great work. Life means many things, but besides taking care of your family, home and working, you sh...
Chelsea Rasmussen Is a Generation Gap Causing Workplace Issues?
10 August 2019
Generation gap is followed for the vital path for the people. The sign of the generation and https:/...
Zachary Johnston Three Give-Aways that Your Security Approach Needs a Change
10 August 2019
Security business is most difficult business because the companies are depending on you and we are d...
Julie Harvey Are You Prepared for Employees to Bring Their Own Devices?
09 August 2019
Preparation for the blog I done for the announcement for the individuals. It is done for the use of ...
Lacota Ballard The Differences Between Sync, Backup, and Storage
22 July 2019
INFRA CORE is the heart of IT and the matter of discussion related to the IT and the IT staff as wel...