Infracore Blog

Infracore has been providing enterprise-level IT Support for medium sized businesses in and around San Diego, CA since 2003. Time and experience has helped us develop best practices, workflow procedures and a proactive philosophy toward the management of IT departments for our clients.

Tip of the Week: Stay Positive When Disaster Strikes

Tip of the Week: Stay Positive When Disaster Strikes

In uncertain times, one of the most important things for any business to do is to stay the course—albeit in an adjusted fashion. To help, we’ve put together a few key practices to work positively to achieve this end.

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Six Things You Need from Your IT Service Provider Right Now

Six Things You Need from Your IT Service Provider Right Now

While managed services have made more sense for businesses to utilize for some time now, current events have made it even more apparent that this model of IT support is the only feasible option for businesses going forward. However, it has also never been clearer that you need to be selective in who you choose to provide this support.

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Keep Your Business Going with Strong Continuity Planning

Keep Your Business Going with Strong Continuity Planning

There is a lot of talk about business continuity planning, but there is a knowledge deficit about what exactly business continuity planning entails. Today, we will talk about the basics of the business continuity plan (BCP) and how today’s most successful businesses go about reading their contingency plans. 

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How is Your Business Going to React to a Crisis?

How is Your Business Going to React to a Crisis?

Everyone from Wall Street to Main Street is feeling the effects of the COVID-19 outbreak. As a result, many businesses have had to enact their disaster recovery strategy to ensure that their business remains on solid footing during this dark time.

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Backup System is a Crucial Tool when Disaster Strikes

Backup System is a Crucial Tool when Disaster Strikes

Each March 31st, we like to observe World Backup Day, where we educate people about the benefits of having a comprehensive backup plan in place. This year, with tens of thousands of people being affected by Coronavirus, business has ground to a halt in many parts of the world. Today, we are going to look at the business continuity strategy and how, in times like these, you’ll be glad you have your data backed up. 

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Tip of the Week: Prepare for These Disaster Recovery Challenges?

Tip of the Week: Prepare for These Disaster Recovery Challenges?

While it would be nice, not all troubles concerning your data are resolved once a disaster has passed - even if you have a strategy in place. There’s still the matter of having the right strategy, and having it configured correctly. Here, we’ve listed a few considerations you should take regarding your backup (preferably before you need it) to make sure you’re properly prepared.

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Is a Data Backup Really That Necessary? In a Word: Yes

Is a Data Backup Really That Necessary? In a Word: Yes

Does your business have a dedicated data backup and disaster recovery system? It’s one of the most critical parts of managing a business, yet some don’t have a plan in the event of the worst. If your organization were to suddenly lose a significant portion of its data, would it be able to continue functioning as needed? With a data backup and disaster recovery solution, you won’t be dealing in the realm of “what if,” and instead focus on “when” you experience a data loss incident.

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4 Options for Backing Up Your Data. Which is Best?

4 Options for Backing Up Your Data. Which is Best?

It’s every business owner’s worst nightmare; they wake up to find out that their entire data infrastructure has been wiped out by some unexpected natural disaster or hacking attack. The only way to guarantee that your business’s future remains intact is to have some sort of data backup and recovery system, just in case of the worst.

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Save Considerable Time By Automating Your Data Backup Process

Save Considerable Time By Automating Your Data Backup Process

Is your organization still relying on antiquated tape backup to keep your data safe? A more reliable, less time-consuming alternative known as image-based, or “snapshot” backup, could change the way that you look at disaster recovery. In fact, image-based backup has the potential to optimize your business’s data continuity.

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4 Instances You’ll Be Glad You Had Disaster Recovery

4 Instances You’ll Be Glad You Had Disaster Recovery

Disasters are commonplace in the business environment, especially when you work in a technology-heavy office. It’s not a question of if you’ll ever experience a hardware failure; it’s a question of when you will. Regardless of how your business functions or what sector you fall into, there will always be disasters that you should be prepared for.

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Do Memes Have a Place in the Professional Business Environment?

Do Memes Have a Place in the Professional Business Environment?

Whether we like it or not, memes have had a profound effect on how the world’s population views current events and popular culture. In part, this is thanks to the prevalence of the Internet, which has fostered these absurd images and provided them an outlet to flourish. Due to how viral they are, it would be foolish to dismiss them as inconsequential; in fact, when leveraged properly, memes can make a statement about your business and its specific brand.

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How NOT to Maintain a Backup

How NOT to Maintain a Backup

A data loss incident is considered a major disaster scenario, especially for small and medium-sized businesses. All it takes is one moment to lose your business’s entire data infrastructure. We’ll walk you through a story that should serve as a cautionary tale, one that hopefully teaches you to adhere to data backup and disaster recovery best practices.


Marco Marsala, a hosting provider, posted on a server forum looking for advice on how to deal with a major issue he encountered while trying to delete a few files. He had utilized what’s called the “rm-rf” command with undefined variables, which wound up destroying all data on the system. Like any good hosting provider, he had backups of the files, but, like a dumb-dumb, he had the backups stored on the system that he accidentally wiped. What a mess.

This is actually a similar blunder to one that Pixar experienced, almost deleting Toy Story 2 prior to its release.

As a result of Marsala’s negligence, all of the data that his company had stored was destroyed. This included the data of 1,535 customers, whom he had built and hosted websites for. Without any backups stored off-site, he had no way to recover the data.

As you might expect, the responses that Marsala received from other users of the online forum were quite negative. Many completely dismissed the possibility that his company could recover from such a devastating failure, and others questioned his abilities as a hosting provider. One poster even went as far as recommending that Marsala seek legal counsel, rather than attempt to restore the data, predicting that Marsala was “going out of business.”

The conclusion: Marsala’s best chance of recovering from this major blow was to recruit help from a third-party data recovery firm. Fortunately for him, the company was able to recover his files, but that doesn’t change the fact that his simple mistake was a huge hit to his company’s finances. The company suffered from fees associated with the disaster recovery process, as well as reduced income from the loss of business suffered as a result of his negligence.

The lesson: neglecting to follow best practices got Marsala in some hot water, and his failure basically invited disaster to his doorstep. Following the accepted best practices of data recovery could have easily prevented the situation from escalating as quickly as it did. In fact, Marsala’s reason for distress (user error) is one of the most common reasons to use a backup and disaster recovery solution, a solution that stores your backups off-site on a separate system.

Storing your data off-site allows your organization to avoid the many causes of data loss, including user error, fires, electrical surges, hardware failure, theft, and so much more. This minimizes the risk of these events threatening your business’s operations.

How do you manage your business’s data backups? Are they stored off-site, and do you have a system in place to rapidly deploy them in the event of a major disaster? If you’re uncertain, reach out to Infracore LLC at (858) 509-1970.

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What’s the Best Way to Store Your Company’s Data? Find Out!

What’s the Best Way to Store Your Company’s Data? Find Out!

March 31st is World Backup Day! This occasion begs the question, “How much thought have you put into where your data is stored?” If you haven’t thought through your data storage options, then your files may be located in several different places. This could make accessing your data difficult, as well as jeopardize your network’s security. To get you started, let’s take a look at these four data storage options.

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