Infracore LLC Blog

Infracore has been providing enterprise-level IT Support for medium sized businesses in and around San Diego, CA since 2003. Time and experience has helped us develop best practices, workflow procedures and a proactive philosophy toward the management of IT departments for our clients.

Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Why It’s Great that Managed Services are Managed

Why It’s Great that Managed Services are Managed

One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a deep dive into what you can expect from “managed” services for your organization.

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Know Your Tech: Wizard

Know Your Tech: Wizard

At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer.

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Managed IT Can Help SMBs Tackle These 3 Common Challenges

Managed IT Can Help SMBs Tackle These 3 Common Challenges

It’s only natural that new and improved technologies will be challenging for employees to embrace and become accustomed to using. These challenges tend to shape how businesses will make their decisions as time passes. A few industry research firms have released their projections as to what challenges businesses will face in the coming months of 2017.

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